Frequently Asked Questions
Have a question about SCOUT? Read our most frequently asked questions.
Go TO FAQs ▸Monogramming
Have a question about personalizing your bag, accessory, or cooler? We're here to help.
LEARN MORE ▸Find a Store
We've got retailers in 49 states! (Sorry, Wyoming.) Search this map to find one near you.
SEARCH MAP ▸Donation Requests
Fill out a donation request form on our site at least one month in advance.
DONATIONS ▸Corporate & Event Sales
Customize products for your company, event, club, school, sports team, client meeting, and more.
LEARN MORE ▸Gift Cards
Purchase an electronic gift card in the amount of your choice to be sent to the recipient via email.
GIFT CARDS ▸Contact Customer Service
Monday-Friday 8:00 AM - 4:30 PM EST
877-435-7217 • cont[email protected]
Wholesale Questions
Monday-Friday 9:00 AM - 5:00 PM EST
HOLIDAY CUSTOMER SERVICE HOURS
November 26th, Thanksgiving: CLOSED
November 27th, Black Friday: 7am - 7pm
November 28th: 8am - 12pm
November 29th: 8am - 5pm
November 30th, Cyber Monday: 8am - 8pm
December 1st: 8am - 8pm
December 2nd - December 11th: 8am - 6pm